Shipping

Order processing

All orders are processed on the same business day and dispatched within 2-3 working days.

Delivery fee

The delivery fee for your package will depend on where you live. This is calculated during the checkout process. Free UK shipping does not apply to bulk orders. For bulk orders, please contact us by email (info@quranplan.com).

Delivery for UK orders (returned items)

Items will be returned to us if you are not home to receive your order when we try to deliver it. In this case, we will contact you to arrange a refund of your order excluding postage. If the products are still required, a new order will need to be placed.

Delivery for international orders (returned items)

If an item is returned to us due to the fact that the purchaser has not paid the customs and duty charges or due to incorrect address or other issues, then we will deduct the cost of the original shipping, the return and customs and duty charges from the order amount prior to any refund.

Customs and Duty

International parcels may be subject to additional customs charges and it is, therefore, the responsibility of the purchaser to pay any customs and duty charges. The shipping fee does not include any customs, duty, handling, or local taxes.

Please note: International parcels may be subject to inspections whereby parcels are opened and inspected. Unfortunately, this is out of our control and the purchaser accepts all such liabilities when placing an order with Quran Plan.

If you have any queries regarding your order, contact us via the online contact form.